Our Policies

CANCELLATION POLICY

Guests will be asked for credit/debit card information in order to reserve an appointment for 3 or more hours.

NO SHOW:

100% of the full service price

SAME DAY CANCELLATION:

50% of the full service price

24 HOUR CANCELLATION:

25% of the full service price

We understand that situations will arise outside of your control. These should be the exception, not the rule. The cancellation fee will be assessed on a case-by-case basis and is up to the discretion of our guest services team and the service provider.

Vann Studio Gift Card Terms & Conditions

Gift cards are non-refundable and non-returnable.

Gift cards that are not promotional may be used toward services and retail products at Vann Studio.

Gift cards cannot be redeemed for cash, except where required by law.

Lost or stolen gift cards cannot be replaced.

Promotional gift cards, discount codes, or bonus value offers may carry additional restrictions and cannot be combined with other promotions unless specifically stated.

Gift cards must be presented at checkout to redeem.

Purchases made with a gift card are subject to all Vann Studio policies, including booking, cancellation, and rescheduling policies.

Vann Studio reserves the right to update these terms at any time.